28 Vendetta - Telecommunication Service Rip-Off
I get more rewards for "Green" service as compared to "Red" service.......
What am I talking about? It's about the reward point system I get for paying my telecommunications bills. Of course, "green" and "red" services are 2 of the biggest telecommunication companies in Singapore.
This is a fact that I personally experienced :
Can you believe I just redeemed S$ 10.00 to offset my bills for 2000 worth of points from "Red"service?
And then I redeemed $56.00 to offset my bills for 2000 points as well from "Green" service.
So in the right state of mind, I should be thinking that "green" service is more worthwhile right? RIGHT!!! I am currently moving all my telecommunication services to the "green" one. And I think "Red" service should do something to their reward plans cos it's just not worthwhile at all. What I want is to offset as much of my bill as possible. Imagine if I pay 5 months of bills and get to offset the whole of my 6th month using my points.
Lastly, I strongly recommend "green" service. You have succeded in marketing your products with your reward plans and competitive price. At least, you have definitely won me ("Used to be Red supporter") over.
One comment though for "Green" service : You could improve your customer service center and not let me wait there for 1 1/2 hour just to register my modem (On a weekday?).
Also, please pick up your customer service hotline ASAP. It's getting intolerable listening to "Our customer service officers are currently busy, we will be with you shortly.....Our customer service officers are currently busy, we will be with you shortly....."
posted by locks @ 11:59:00 PM
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